{"id":784,"date":"2021-06-01T13:48:58","date_gmt":"2021-06-01T13:48:58","guid":{"rendered":"https:\/\/eversim-sas.com\/?page_id=784"},"modified":"2021-09-16T16:57:53","modified_gmt":"2021-09-16T16:57:53","slug":"customer-support-2","status":"publish","type":"page","link":"https:\/\/eversim-sas.com\/?page_id=784&lang=en","title":{"rendered":"Customer support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"784\" class=\"elementor elementor-784\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9507266 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9507266\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fb2b2c\" data-id=\"4fb2b2c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6edc01 elementor-widget elementor-widget-text-editor\" data-id=\"d6edc01\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<!-- wp:paragraph -->\n<p><strong>For customer support:<\/strong> (only for games purchased directly from Eversim&rsquo;s official web sites) : <a href=\"mailto:purchase@eversim.com\">purchase@eversim.com<\/a><\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p><strong>For technical support:<\/strong>\u00a0(in the event of game technical or activation problem on your computer):\u00a0<a href=\"mailto:support@eversim.com\">support@eversim.com<\/a><\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>To ensure that your request is processed in a timely manner, please email us the following information with your request:<\/p>\n<!-- \/wp:paragraph --><!-- wp:list -->\n<ul>\n<li>Your Activation Code: You can find it:\n<ul>\n<li>In the email confirmation of purchase for downloaded versions.<\/li>\n<\/ul>\n<\/li>\n<li>The game specifications:\n<ul>\n<li>Name of the application<\/li>\n<li>Language version of the application<\/li>\n<li>The version number: 2.30 for example (this number figures on the bottom left of the main game menu.)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>For customer support: (only for games purchased directly from Eversim&rsquo;s official web sites) : purchase@eversim.com For technical support:\u00a0(in the event of game technical or activation problem on your computer):\u00a0support@eversim.com To ensure that your request is processed in a timely manner, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page_fullwidth.php","meta":{"footnotes":""},"class_list":["post-784","page","type-page","status-publish","hentry","clearfix"],"_links":{"self":[{"href":"https:\/\/eversim-sas.com\/index.php?rest_route=\/wp\/v2\/pages\/784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eversim-sas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eversim-sas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eversim-sas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eversim-sas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=784"}],"version-history":[{"count":7,"href":"https:\/\/eversim-sas.com\/index.php?rest_route=\/wp\/v2\/pages\/784\/revisions"}],"predecessor-version":[{"id":1177,"href":"https:\/\/eversim-sas.com\/index.php?rest_route=\/wp\/v2\/pages\/784\/revisions\/1177"}],"wp:attachment":[{"href":"https:\/\/eversim-sas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}