Customer support

For customer support: (only for games purchased directly from Eversim’s official web sites) :

For technical support: (in the event of game technical or activation problem on your computer):

To ensure that your request is processed in a timely manner, please email us the following information with your request:

  • Your Activation Code: You can find it:
    • In the email confirmation of purchase for downloaded versions.
  • The game specifications:
    • Name of the application
    • Language version of the application
    • The version number: 2.30 for example (this number figures on the bottom left of the main game menu.)